If you experience technical issues with assessing online materials, contact your teacher first. They have class-specific instructions that could help resolve your issues. If the teacher is unable to resolve technical issues, the Technology Service Desk (phone number 304-431-1234) is available (Monday - Friday from 7:30a to 3:30p and 6:00p to 8:00p). For night and weekend requests, email firstname.lastname@example.org. Someone will contact you ASAP.